Last Updated: November 2025

Welcome to Chicglow Online Store (www.chicglow.ae).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

Information We Collect

We may collect the following personal information when you visit or make a purchase on our website:

Payment Information (processed securely through Stripe; we do NOT store card details)

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Order Details

We may also collect automatically generated data such as:

  • Pages visited and time spent on the site
  • IP address
  • Browser type and device data
  • Cookies and tracking information

How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve website performance and user experience
  • Prevent fraud and ensure secure transactions
  • Show relevant offers or promotions (if you subscribe)

Payment Methods

We accept:

  • Stripe (secure card payments — Visa, Mastercard, etc.)
  • Cash on Delivery (COD) within the UAE

All online payments are securely processed through Stripe.
We never store your credit/debit card details on our servers.

Cookies & Tracking Tools

Yes, we use cookies to:

  • Enhance shopping experience
  • Remember user preferences
  • Analyze website traffic
  • Improve performance and security

You may disable cookies in your browser settings, but some features may not work properly.

Sharing of Information

We do not sell or share your personal data with third parties except:

  • Delivery partners (for shipping your order)
  • Payment processors (Stripe)
  • Legal authorities (only if required by UAE law)

All third-party partners follow strict privacy and security standards.

Target Market

Our services and delivery are focused on customers within the United Arab Emirates (UAE).

Data Protection

We implement strong security measures to protect your data, including:

  • SSL encryption
  • Secure payment processing
  • Restricted access to customer data
  • Regular security checks

However, no online platform can guarantee 100% security.

Your Rights

You have the right to:

  • Request access to your stored information
  • Update or correct your data
  • Request deletion of your account
  • Opt out of promotional emails

To request any of these, contact us at: support@chicglow.ae

Changes to This Privacy Policy

We may update this policy occasionally. Any updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Chicglow Online Store
Email: support@chicglow.ae
Website: www.chicglow.ae
UAE